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National City MORTGAGE Escrow I filed a complaint against PNC (NATIONAL CITY MORTGAGE ESCROW) WITH FEDERAL TRADE COMMISSIONER AND FLORIDA ATTORNEY GENERAL
Subj:
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Complaint has been submitted
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Date:
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02/01/2010 08:42:43 AM Eastern Standard Time
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From:
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no-reply@consumersentinel.gov
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To:
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&cherane
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Complaint Submitted
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Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is:xxxxxxxx
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Note:
All documents and attachments submitted with this complaint are subject to public inspection pursuant to Chapter 119, Florida Statutes.
Whoever knowingly makes a false statement in writing with the intent to mislead a public servant in the performance of his official duty shall be guilty of a misdemeanor of the second degree, punishable as provided in s. 775.082, s. 775.083, or s. 837.06, Florida Statutes.
Another very important fact. Every month my payments were on time, not one month was I ever late. My payments were crazy.. April 2008 I broke my wrist and begged and pleaded for this company to adjust the payment according to the new real estate taxes and insurance. The mortgage department could care less so at times in 2008 my payment was up to $3,700 a month and never did I pay $3,000 a month as stated on their disclosures. I just wonder how many others this bank has smuged and got rid of as they did me to move forward all their sins to another bank to reckon with me now. Read this message below sent to the Manager of National City Bank from the Mortgage department.
After their power play with me regarding partial payment.... and at the end of December 2008 (remember they sent me back my December payment) with $4,000 left to be refunded (much more) just think how much more I would have had in escrow had I paid 3,000 a month. I'm outraged in how this bank can use escrow to their power play over their customer with threat of foreclosure. I paid what their department told me my payment was..
Please note date and payment amount. never got the coupon book mentioned. Royal Palm Beach, FL manager of PNC (NATIONAL CITY) PRINTED THIS OUT. In the beginning of 2008 my monthly payments went up to $3,700 a month. Wtih my payment amount to PNC $2,000 a month. I paid the amount stated by the letter (below ) in October, (also paid the PMI OF 199.00 (I was told I was late)) November and December. told no dice with sending me back a check for December and started to count me late in November with the ability to retain all my escrow money even though I was on time with all my payments through december 31,2008.
Florida statue states they can only keep if I was owed payments. (National City Mortgage) PNC is responsible for their blunder.
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